Privacy Policy

Introduction

Welcome to Tizemi. We are committed to protecting your privacy and being transparent about how we handle your data. This policy explains what information we collect, why we collect it, and what we do with it.

What We Collect

We collect information to provide and improve our services. Here's what we gather:

Account Information

• Email address — Used for login, notifications, and support
• Name — To personalize your experience
• Password — Encrypted and stored securely (we never see your actual password)
• Company name / Organization — Optional, helps us understand who our users are

Usage Information

• Data you input or create — Content, files, or records you add, store, or manage in our service
• Activity data — How you interact with features, timestamps, and patterns of use
• Analytics — Pages visited, features used, and performance metrics to understand user behavior

Technical Information

• IP addresses — For security, analytics, and troubleshooting
• Browser & device data — Type, version, operating system, to optimize compatibility and performance
• Cookies & similar technologies — To keep you logged in, remember preferences, and enable core functionality

How We Use Your Data

We use the information we collect to:

1. Provide and maintain our service — Deliver core functionality, process your inputs, and enable features
2. Improve our product — Analyze usage patterns to build better features, fix issues, and enhance performance
3. Communicate with you — Send product updates, support responses, security notices, and important announcements
4. Ensure security — Detect, prevent, and respond to fraud, abuse, unauthorized access, or technical issues
5. Comply with legal obligations — When required by applicable law or regulation

Sharing Your Information

We don't share your personal information except in these specific cases:

Service Providers

We use trusted third-party services to help operate our software:

• Cloud hosting providers — Infrastructure and data storage
• Payment processors — If you subscribe to paid plans
• Email and communication services — For transactional emails and notifications
• Analytics and support tools — To understand usage and provide help

These providers only access the data necessary to perform their services and are contractually obligated to protect it with equivalent safeguards.

Legal Requirements

We may disclose information if required by law, legal process, court order, or valid government request. We'll notify you unless prohibited by law.

Business Transfers

If Tizemi is acquired, merged, or sells assets, your data may be transferred as part of that transaction. We'll notify you before any such change in ownership or control.

Security Measures

We take security seriously. Here's how we protect your data:

• Encryption — All data is encrypted in transit (HTTPS/TLS) and at rest where appropriate
• Secure infrastructure — Hosted on industry-leading cloud platforms with robust security controls
• Access controls — Only authorized personnel can access user data, and only when strictly necessary (with logging and review)
• Regular audits — We periodically review and update our security practices
• Password protection — We use strong, one-way hashing (e.g., bcrypt) for passwords

Your Rights

You have control over your data. Here's what you can do:

Access Your Data

You can view much of your data directly in your account dashboard or settings. For a complete export, refer to the options available in your account.

Update Your Data

You can update your account information anytime from your settings or profile page.

Delete Your Data

You can delete your account and all associated data from your settings. This action is permanent and cannot be undone.

Opt-Out of Communications

You can unsubscribe from non-essential emails (e.g., product updates) via the link in any email. We'll still send essential service-related communications (security alerts, billing, etc.).

Data Portability

You can export your data in a machine-readable format (e.g., JSON or CSV) through features in your account where available.

Cookies & Tracking

We use cookies and similar technologies to:

• Keep you logged in and authenticated
• Remember your preferences and settings
• Understand how our service is used to improve it

You can manage or disable cookies in your browser settings, but this may affect some functionality.

Children's Privacy

Our service is not intended for users under 13 years old (or 16 in some jurisdictions). We don't knowingly collect data from children. If you believe we've collected data from a child, please let us know so we can address it.

International Users

[Company Name] is based in the United States. If you're outside the US, your data may be transferred to and processed in the US (and possibly other countries where our service providers operate). By using our service, you consent to this transfer and processing in accordance with this policy.

Changes to This Policy

We may update this policy from time to time. If we make material changes, we'll notify you via email or a prominent notice in the product. Your continued use after changes means you accept the updated policy.